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Issue DL'ing Mojo?

Posted: Thu Sep 10, 2020 6:51 pm
by Thallvier
Hey there, i am having an issue in just the script coming up after running the setup with an OK button... not allowing me to download to a file location or anything... I am sure I am doing something wrong.

Re: Issue DL'ing Mojo?

Posted: Thu Sep 10, 2020 9:02 pm
by Rob
Could you please tell me what you did before this window appeared?

Did you click "download" on Mojo's website?

Did you go to Mojo's "alternate download" page?

Was Mojo previously installed or were you installing Mojo for the first time?

Re: Issue DL'ing Mojo?

Posted: Thu Sep 10, 2020 10:51 pm
by Thallvier
Clicked download and then i opened the Mojo.setup.exe. Installing for the first time.

Re: Issue DL'ing Mojo?

Posted: Thu Sep 10, 2020 11:15 pm
by Rob
I don't think you're doing anything wrong and I don't know why this is happening. Mojo's setup doesn't normally work this way. Normally you would see a setup wizard and Windows would install Mojo.

If you haven't already tried, would you delete Mojo.setup.exe and try to download and install it a second time?

Is there anything unusual about your computer? Is it configured in an unusual way?

Are you logged into Windows with an administrator account?

Re: Issue DL'ing Mojo?

Posted: Fri Sep 11, 2020 12:11 pm
by Thallvier
Right, that is how I expected it to work.

I tried deleting and DL'ing and installing, still the same issue.

Shouldn't be anything unusual about my computer, I don't know enough about computers to configure it outside of basic settings.

Don't believe the account is administrator, I also tried to open the setup in administrator and it still had the same results.

Re: Issue DL'ing Mojo?

Posted: Fri Sep 11, 2020 9:27 pm
by Rob
Could you try installing from the link on this page? It works a little differently from the "Download" button on the main menu.

https://mojoware.org/p/extras/alternate-download.html

Re: Issue DL'ing Mojo?

Posted: Mon Sep 14, 2020 12:38 pm
by Thallvier
Thank you, Rob! That worked!

Re: Issue DL'ing Mojo?

Posted: Mon Sep 14, 2020 1:04 pm
by Rob
Glad to hear it. Hopefully Mojo will auto-update for you normally when the next build comes out. But if not, you can always go back to that page to update manually.

Thanks very much for answering my questions directly and clearly. It may seem like a small thing but very few people do that and I appreciate it.